IT Support Agreement

TCSP is a really good company! Always take care of our needs whenever we give them a call and always so helpful.

Louise T Podiatrist Fairfield, CT May 14, 2021

Jorge, Chris, Felipe and team are incredibly responsive to inquiries and issues. I’ve been so impressed with their consultative approach and the excellence the bring forward every day. I know I can always count on them for any small business IT concerns/needs I may have.

Andrew V Banking Services Darien, CT May 19, 2021

Very informative, quick turn around time.

Paul W Chiropractic Stamford, CT March 24, 2014

Great experience with TCSP staff. They were able to solve an issue that other tech support staff could not resolve on my computer. I call Best Buy support no help, Microsoft no help either. After I got in contact with TCSP they take care all the problems. I highly recommend Felipe IT person. Thank you!!!

Elaine D Insurance Broker Darien, CT January 10, 2017

TCSP is a top notch IT group. They are knowledgeable, efficient, attentive and courteous. Every time I have called the office with a problem they are always there on the other end to work the problem until it is rectified.
Everything we have requested of them has been done in a professional and timely manner from fixing old IT situations to buying new computers for the office (on a budget) they work with you to make sure you are completely satisfied.
I high recommend TCSP!!!

Paula L Anesthesiology Services Stamford, CT May 11, 2021

IT Support Agreements

Our standard support agreement provides a bundle of premium services that cover ongoing technical support (IT help desk), device monitoring and alerting, and proactive maintenance for all systems.

Note: Accommodations can be made for existing data backup, antivirus, and VPN service plans.

Not ready for a commitment? Try our hourly services.

Technical Support

Get support for computer issues immediately – no appointment necessary!

Phone, email, on-site and remote support are provided for all hardware and software technical issues as they directly relate to the daily operations of the business.

IT Managed Services

TCSP will take on the daily management and administration of business servers, storage devices, networking devices, security, and user devices. Our tools and management platform will ensure that users have a pleasant experience when using their systems. The management platform gives us an unparalleled insight into the systems; allowing us to resolve issues before they become apparent to the users. Click here to learn more about our IT Managed Services.

Here are just a few of the advantages of our IT managed services:

User Training

TCSP provides user training to you and your staff to help you stay protected. Having a staff that is security-conscious can help save you a lot of headaches – and time!


Contact

Please contact us for more information about our IT Support Agreements.